Thomson currently has two account systems - one for the website and CAD model downloads, and one for e-commerce. We understand that two logins is an inconvenience and are working to consolidate our systems into one login process. Until we’re able to consolidate the two logins, please follow these guidelines:
Prior to use, all linear guide products that have recirculating elements require a small amount of grease or oil to operate properly. For recommendations on lubrication see the "Grease recommendations page" (link)